Mission: The SBM mission is to provide the highest level of quality service, the safest working environment, and the most competitive cost, focusing on meeting or exceeding our customers’ expectations.
Our services:
Cleaning
GMP/Controlled Environments
Sanitization
Maintenance
Gardening/Landscaping
Pest Control
Cleanroom laundry
Recycling & Waste Management
Supply Management
Back Office Service
Operations Support (Material Handler)
Added values:
Technology: Quality system developed by SBM in which the main quality metrics are recorded and monitored in real time. Through the proprietary software 4Insite and the Mobile App application, our clients validate compliance with the scope of the service and the KPIs of quality, safety, sustainability and Human Resources.
Safety: Our safety culture is supported by the company's senior management to our front line. As a fundamental value of the company, SBM invests in our employees having available personal protective equipment, work procedures and safety training for each position. Every team member knows they can prevent safety incidents by proactively identifying risks and working safely on and off the job. Our security metrics are four times better than industry averages.
Our people: SBM's programs are designed to foster a sense of growth and belonging. We seek to professionalize the cleaning service and give our employees the best work tools and training that allow us to develop the best professionals in the cleaning sector. In Costa Rica we have the lowest turnover rate in the sector, 6.5% on average.
Sustainability: SBM's Sustainability Team has been managing innovative programs for our clients for over 25 years. We support our clients in various fields, from daily "on-the-ground" guidance to high-level advisory and consulting services in areas such as green cleaning, recycling program management, education and outreach, waste analysis, and zero waste certification. We anticipate and overcome challenges for a variety of facilities and types of industries and will provide customized solutions for your facilities to ensure program success. Through our industry-leading expertise and comprehensive lifecycle approach, SBM can elevate your sustainability programs and achieve results for your organization.
We are the only facility services company in Costa Rica certified as Carbon Neutral in the country since 2016.
