Essential News

CHICAGO — August 11, 2025 — West Monroe, a global business and technology consulting firm, announced today that its team in Costa Rica has reached 100 employees—marking a major milestone in the firm’s history and global expansion.

West Monroe first established a Costa Rica presence in 2021 following its acquisition of product engineering firm Verys. What started as a small team has grown to more than 100 full-time employees specializing in software and data engineering, business analysis, data and cloud platforms, as well as many internal functions.

Rather than pursue rapid offshore expansion, West Monroe has prioritized building a nearshore team that works in real time with U.S. colleagues and clients. This thoughtful approach—anchored in shared time zones, close collaboration, and cultural alignment—helps the firm deliver integrated consulting services while maintaining the same level of quality, speed, and connection.

West Monroe’s Costa Rica team plays a critical role in delivering high-impact, efficient outcomes for clients across industries. As demand rises for specialized skills—particularly in Salesforce and Databricks development—the firm is investing in creative training and upskilling programs to ensure a steady pipeline of future-ready talent. 

“We saw early on the incredible talent and potential in Costa Rica team,” said Brian Paulen, head of offices and global enterprise services at West Monroe. “What started as a smart strategic bet has evolved into a vital part of our business. Reaching 100 employees is a big milestone—but even more impressive is how seamlessly our Costa Rica and U.S. teams partner together, support each other, and genuinely enjoy the work, despite being separated by thousands of miles.” 

We are pleased that companies like West Monroe continue to find in Costa Rica a highly competitive environment and bilingual talent to scale their operations with efficiency, collaboration, and innovation," said Marianela Urgellés, Managing Director of CINDE.

West Monroe hosted a celebration at its Costa Rica office on July 30, attended by Costa Rica-based employees and several West Monroe leaders, including the firm’s Costa Rica office lead Christhian García. The event marked a moment of momentum for a team that has already made a significant impact across the firm. In West Monroe’s internal pulse survey, the Costa Rica team consistently reports the highest fulfillment scores—a testament to the strong culture, sense of purpose, and opportunity they’ve built since day one.

“I’m incredibly proud to lead this team and witness the impact we’ve made together,” Garcia said. “We’ve built a high-performing culture that delivers real value to clients—and our fulfillment rate is a reflection of that. Clients consistently ask for more of our Costa Rica talent because they’re engaging, problem-solving, and becoming true extensions of our clients’ teams. It’s exciting to see where we’re headed as we continue to grow.”

The firm plans to grow its Costa Rica team to 300 employees by 2027—a direct response to rising client demand and the need for expanded capabilities. This investment is designed to enhance, not replace, West Monroe’s U.S.-based teams—reflecting a deliberate and complementary approach to global delivery.

Hiring will continue across a variety of roles, including technologists, shared services professionals, business consultants, and industry experts. This next phase of growth will build on the team's strong foundation of cross-border collaboration and client impact. Open roles can be found at westmonroe.com/careers.

 About West Monroe
West Monroe is a global business and technology consulting firm passionate about creating value for our clients. We co-create solutions that accelerate results now and prepare industries to tackle what’s next. We’re excited by the possibilities that technology creates. We work with our clients to deliver on the possible, building on their goals, generating fresh insights and creating inspiring outcomes.

We excel at the intersection of industry, strategy, people and technology—always driving rapid impact. Our all-in approach comes from our unique employee ownership structure. Our clients’ success is our success. From the beginning, our growth has come from putting people at the center. Fortune and USA Today consistently celebrate West Monroe as a top workplace, and we’re recognized as a leading consultancy by Forbes and Forrester. Let’s find more value for your business.

About CINDE

CINDE is Costa Rica’s expert and strategic guide for investment, business development, and talent initiatives. With more than 43 years of experience working with multinational companies and serving as a key player in the country’s investment ecosystem, CINDE has led dozens of talent development initiatives that contribute to Costa Rica’s strong business climate. To date, CINDE has supported the establishment of over 450 multinational companies throughout the country.